Determining if a custom property is appropriate.

When determining if a custom property is appropriate, it is helpful to keep the following questions in mind:

  • Will the data be used more than once?
  • Will this data be collected from every account/customer?
  • Is the data essential to our marketing efforts or other relevant processes?

Promoting Effective Data Management: When considering whether to create a custom property in HubSpot forms, let's adopt a positive mindset to ensure our data management remains efficient and organized. By reflecting on the questions above, we can make informed decisions that benefit our overall data strategy.

1. Will the data be used more than once?
Consider whether the information collected will have repeated use across various marketing campaigns or segmentation efforts. For instance, if we gather "Industry Type," it can be utilized for tailored content, targeted campaigns, and personalization across multiple touchpoints.

2.  Will this data be collected from every account/customer?
Evaluate whether the data we plan to collect is relevant for every contact. For instance, if we add a custom property for "Product Interest," it may be valuable to gather this information from all contacts to tailor content, nurture leads, and personalize marketing communications consistently.

3. Is the data essential to our marketing efforts or other relevant processes?
Determine if the data is critical for our marketing initiatives or other processes. For instance, including a custom property for "Preferred Communication Channel" can help us optimize engagement by tailoring messages to customers' preferred channels, ultimately enhancing the effectiveness of our marketing campaigns.

Cluttered Data Structure
A cluttered data structure happens when our database becomes disorganized and difficult to manage due to an excessive number of custom properties. However, by considering the questions mentioned earlier, we can evaluate the necessity of adding custom properties and maintain a streamlined and well-organized data structure.

It's important to understand that adding fields for every small detail can lead to problems in the long run. This includes a higher chance of errors and duplicates, which can make data analysis and segmentation more challenging. By thoughtfully reflecting on whether the data will be used multiple times and collected from every account or customer, we can avoid unnecessary complexities and ensure a smoother data management process.


By engaging in thoughtful discussions and considering these questions, we can foster a positive approach to data management and avoid unnecessary complexity. The aim is to maintain a clean and streamlined data structure that supports accurate insights, effective analysis, and targeted marketing efforts.

Should you have any queries or require assistance in finding suitable alternatives, our dedicated digital team is here to support you. Together, we can collaborate and find solutions that align with our data management goals, ensuring our marketing strategies thrive while maintaining a positive and education-focused mindset.